Frequently Asked Questions

Availability changes with grow‑outs and seasons. Browse the shop for current listings, and contact us if you’re chasing a specific line.

We ship within Australia to NSW, VIC, QLD, SA, and ACT using temperature‑aware methods when routes and weather allow (typically Express Post). Availability varies by season and destination.

Standard shipping is a flat $30.00 to eligible destinations in Australia when weather and routes allow.

Yes—orders over $200.00 qualify for free shipping to eligible destinations when conditions allow.

We use insulated packaging with oxygen and temperature control to keep transit short and stable. Shipments go via express services for minimal time in transit.

Pickup may be possible by arrangement, subject to availability and biosecurity considerations. Please get in touch to discuss details.

Clean, stable Australian tap water (with dechlorinator), neutral to mildly alkaline with modest hardness. We include current parameters with orders.

Selective pairing from documented bloodlines, managed density for body and fin development, and culling of off‑type fish. We evaluate colour fidelity, pattern clarity, conformation, fin ray structure, vigour, and temperament.

Healthy juveniles adapt more easily to new aquariums and often out‑perform older fish long‑term. We prioritise juveniles when it leads to better outcomes for customers.

We pack for safe, healthy arrival and are proud of our track record. If a DOA occurs, we aim for a fair, fast resolution:

A minimum of 10 gallons is recommended for a small group of guppies. Larger tanks provide more stable water conditions and allow for a thriving community.

Guppies are prolific breeders and can produce fry every 4-6 weeks under optimal conditions. Female guppies store sperm and can have multiple batches from a single mating.